Privacy Policy
This Privacy Policy explains how we collect, use, store, and delete your personal information when you use our travel planning and experience services in China.
1. Information We Collect
When you submit a travel request or use our services, we may collect the following information:
- Full name
- Nationality
- Contact information (if provided)
- Travel dates and itinerary preferences
- Number of travelers
- Passport information (only when required for ticket booking and travel arrangements)
- Additional requirements or messages you submit
- Photos or videos taken during travel experiences (only with your participation or consent)
2. How We Use Your Information
We use your information strictly for the following purposes:
- Designing and arranging personalized travel experiences in China
- Booking transportation, accommodation, or related travel services (including passport data when required)
- Providing photography and content creation services during your trip (if selected)
- Communicating with you regarding your travel arrangements
- Improving our services and user experience
3. Passport Information Handling
Passport information is collected only when necessary for booking flights, trains, hotels, or other official travel arrangements. We do not use passport data for any other purpose.
All passport and sensitive personal data are securely stored and will be permanently deleted within 3 business days after the completion of your trip.
4. Photography & Media Services
During your trip, we may provide photography and video recording services if included in your itinerary. These materials are used solely for personal travel documentation unless otherwise agreed.
5. Social Media & Content Usage
We may occasionally share travel photos or videos on our official social media platforms for promotional or storytelling purposes.
We will always inform you in advance before publishing any content that includes your identifiable image or video, and we will only proceed with your consent.
6. Data Sharing
We do not sell or rent your personal data. We may share limited information only with trusted third parties when necessary to complete your travel arrangements, such as:
- Airlines and transportation providers
- Hotels and accommodation partners
- Local service providers involved in your itinerary
7. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
8. Data Retention & Deletion
We retain your personal information only for the duration necessary to provide our services. Except where required by law, all personal and sensitive data (including passport information) will be deleted within 3 business days after your trip ends.
9. Your Rights
You may request to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal requirements)
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.
Last updated: June 2026